Tracing Service
Distributed Tracing Using Open Standards

A fully managed, OpenTelemetry-native observability service for precise trace reconstruction of distributed application requests.

  • Native Grafana integration: Cross-signal analysis within your existing interface
  • Fully managed: Managed operations with no deployment or scaling overhead
  • European jurisdiction: Data sovereignty and processing under strict EU legal oversight
A digital display showing a stock market graph with various data points and trends. The graph features multiple vertical bars representing stock prices or values, with a horizontal axis indicating time or specific data intervals. The background is primarily dark, with the graph elements highlighted in bright colors.
IONOS

Tracing Service

Complete Control Over Your IT Infrastructure

With distributed tracing, you can see the complete path of every request across your services—and identify latency and errors in minutes instead of hours.
Completion of the Observability Triad
Integration of distributed tracing into the existing IONOS CLOUD monitoring and logging environment. Traces, logs, and metrics are correlated and consolidated in a central Grafana interface to provide a complete, end-to-end view of the status of each transaction.
Ein halbkreisförmiger Tachometer mit einem nach rechts zeigenden Zeiger und einer horizontalen Basislinie, als Symbol für Systemleistung oder -geschwindigkeit.
Native Use of OpenTelemetry
Consistent implementation of the open OTLP standard via gRPC and HTTP. The service operates without proprietary agents and is fully compatible with all common OpenTelemetry SDKs (including Go, Java, Node.js, and Python). Instrumentations remain portable, eliminating technical barriers to switching.
Ein Browserfenster mit einem Inhaltsbereich links, Text und einem interaktiven Mauszeiger rechts, als Symbol für eine Benutzeroberfläche.
Automated Deployment
The Grafana Tempo data source is automatically provisioned in your IONOS CLOUD Grafana setup. Once you've configured your OTel exporter to point to the dedicated pipeline endpoint, traces are captured in the system without any manual configuration or infrastructure effort.
Ein Archivdokument mit einem Speicherfach im unteren Bereich, als Symbol für Cloud-Datenspeicherung und -Archivierung
Robust Ingest Security & Isolation
Data storage and processing take place exclusively within the European IONOS CLOUD region you have selected. Strict client isolation is permanently ensured through dedicated endpoints per pipeline, API key authentication enforced at the Envoy Gateway, and end-to-end TLS encryption (no access under the U.S. CLOUD Act).
An arrow pointing diagonally toward the upper-right, overlaid on two overlapping rectangles, representing scalability or growth.
Cross-Signal Correlation
Direct linking of Trace-to-Log and Trace-to-Metric. Enables precise navigation from latency spans to corresponding Loki logs or Mimir metrics within the same time context. Use of native TraceQL queries and service graph visualizations for precise dependency analysis.
Native Support for Next-Gen and AI Architectures
Built-in support for OpenTelemetry semantics conventions for generative AI (GenAI). Makes execution paths, tool calls, LLM latencies, and token consumption metrics per request transparent and auditable—consolidated in Grafana, without the need for secondary AI observability tools.

IONOS CLOUD stands for secure, sustainable cloud solutions

  • TUV NORD ISO/IEC 27001 certification logo.
  • TUV NORD ISO 50001 certification logo.
  • ISO 27001 certificate based on IT-Grundschutz, certified by BSI, valid until 13.09.2025.
  • Cloud computing compliance criteria catalogue C5-tested certification badge.
  • 100% DSGVO conform, surrounded by stars.
  • Green hosting climate neutral logo with leaf and wind turbine.
  • TUV NORD ISO/IEC 27001 certification logo.
  • TUV NORD ISO 50001 certification logo.
  • ISO 27001 certificate based on IT-Grundschutz, certified by BSI, valid until 13.09.2025.
  • Cloud computing compliance criteria catalogue C5-tested certification badge.
  • 100% DSGVO conform, surrounded by stars.
  • Green hosting climate neutral logo with leaf and wind turbine.
  • TUV NORD ISO/IEC 27001 certification logo.
  • TUV NORD ISO 50001 certification logo.
  • ISO 27001 certificate based on IT-Grundschutz, certified by BSI, valid until 13.09.2025.
  • Cloud computing compliance criteria catalogue C5-tested certification badge.
  • 100% DSGVO conform, surrounded by stars.
  • Green hosting climate neutral logo with leaf and wind turbine.

€200 starting balance

Get started with IONOS CLOUD now

  • Set up your own cloud infrastructure in seconds
  • Flexibly add servers, databases, and more
  • Pay only for what you use—fully scalable at any time
Try it now

Tracing Service for Every Need

Use Case

Identifying Latencies in Microservice Architectures

A distributed API is experiencing sporadic performance drops. Infrastructure metrics only indicate a general delay but do not pinpoint the faulty downstream component within the microservice chain.

  • Reconstruct the complete request path across all services
  • Identify the exact span and operation causing the latency
  • Jump directly from the slow span to the associated Loki logs

Use Case

Root Cause Analysis for Cascading System Effects

Cascading delays are prevented through seamless call-chain monitoring, which consolidates scattered logs and ensures that timestamps are synchronized.

  • A single trace ID reveals the entire call chain and the original error
  • Use the Trace-to-Log component to navigate directly to the relevant Loki logs
  • The error-prone manual comparison of timestamps is completely eliminated

Use Case

Transparency and Cost Control for AI and LLM Workflows

The latency and operating costs of GenAI models can be managed with complete transparency, as all internal processing phases are fully visible.

  • OpenTelemetry GenAI standards fully instrument every interaction and chain
  • The system transparently visualizes the execution path as a flame graph directly in Grafana
  • Token consumption, prompts, and step costs are analyzed as audit-ready primary span attributes
  • AI performance correlates directly with infrastructure signals, eliminating the need for secondary LLM-specific tools

Full tracing capabilities at attractive rates

Trace the complete path of each request across all services and pay based on usage—per gigabyte consumed.
Trace Data Collection
Price per GB
Up to 250 GB/month
$0.2789
250 GB – 5 TB/month
$0.2008
Over 5 TB/month
$0.1339
Storage space per GB/30 days
$0.0167
Up to 250 GB/month
Trace Data Collection
Price per GB
$0.2789
250 GB – 5 TB/month
Trace Data Collection
Price per GB
$0.2008
Over 5 TB/month
Trace Data Collection
Price per GB
$0.1339
Storage space per GB/30 days
Trace Data Collection
Price per GB
$0.0167
No base fee, no minimum purchase requirement. You pay only for the trace data you actually collect. No “seat” or “per-host” licenses.

Resources

Getting Started
The Data Center Designer (DCD) from IONOS CLOUD is the user interface you use to create your virtual data center. Discover the many possibilities of the DCD in our documentation.
APIs & SDKs
Take advantage of IONOS CLOUD with integration tools and API access—including information on servers, storage, networks, and IaaS solutions
Build Your Own Public Cloud
  • Intuitive Data Center Designer by IONOS CLOUD

  • No setup fees, no contract commitment

  • Free 24/7 support from experts

FAQ

Here you'll find answers to FAQs about the Tracing Service.

The service specifically focuses on a managed, standards-compliant ingestion backend for distributed tracing based on OpenTelemetry (Grafana Tempo). It deliberately avoids proprietary agent architectures. The focus is on technically generating cross-signal correlations (traces to Loki logs and Mimir metrics) within a sovereign infrastructure, rather than building closed vendor silos.

Data flows remain, without exception, within the European IONOS CLOUD region you have defined (e.g., Frankfurt, Berlin, Paris, Logroño, Birmingham, London). Since IONOS CLOUD is a European company with no parent company outside Europe, its infrastructure is governed exclusively by EU law. Unauthorized access to data via extraterritorial laws such as the U.S. CLOUD Act is systematically precluded.

No. The deployment, scaling, security, and patch management of the Tempo backend are handled entirely by IONOS CLOUD as routine tasks. System access logging and auditing are performed automatically in the background, relieving your administration team of the burden of day-to-day system maintenance.

The only requirement is support for the standardized OpenTelemetry protocol (OTLP). There is no need to learn any proprietary libraries. Integration is reproducible via open APIs and standardized SDKs. For older system components (e.g., Jaeger or Zipkin), the OpenTelemetry Collector can be used as a standards-compliant translation layer.

Usage is precisely tracked via the integrated IONOS CLOUD metering pipeline. Billing is usage-based (pay-as-you-go) and calculated based on the actual amount of data processed. Unpredictable cost increases due to hidden license fees, seat-based licensing, or per-host billing models are contractually and systemically ruled out. Cost control thus remains a manageable governance factor.