Technical and organizational measures
For the protection of personal data, it’s important to ensure highly secure technical and organizational measures (TOM).
Secure pseudonymization and encryption of personal data is a big part of TOM. It’s also crucial to take care of the integrity, confidentiality, availability and resilience of systems and services that are used to process and store that data.
Finally, personal data should be restorable and made available again after a possible technical incident.
Sharing of tasks and measures
These essential tasks related to TOM are shared between the customer and IONOS.
For example, IONOS customers are responsible for the pseudonymisation and encryption of their own customer data. This also applies to backups.
IONOS on the other hand is responsible for the secure operation of the data centres. This includes taking appropriate measures relating to fire safety and restricted access to the facilities.
Further information about the current version of the TOM can be found in the Data Processing Agreement.